Make a Booking

booking process

Ready to book? Here is where to start

1
Book your appointment
Choose a time that suits you via the booking system, or get in touch if you’re unsure which option is right for you.
2
Complete your health screening
Before your appointment, you’ll be sent a health screening form to complete. This allows us to review your medical history, current medications and any relevant health considerations.
3
Clinical review
Your screening information is reviewed, with prescribing or further clinical review arranged where required. If an infusion is not considered appropriate for you, or further information needed, we’ll discuss this with you.
4
Your appointment
We will talk you through your treatment and answer any questions before beginning. You’ll be monitored throughout your infusion and provided with aftercare information before you leave.
Frequently Asked Questions

A few things you might be wondering

A little more information about our treatments, booking process and what to expect when you visit Ivy.

Who will be administering my treatments?

All consultations and procedures at IVY are personally conducted by Jess, a Registered Nurse with over eight years of experience across hospitals, primary care, and clinical research. Every treatment is delivered under strict medical oversight following hospital-grade clinical standards.

Where can I receive my treatment?

Aesthetic Injectables: All anti-wrinkle and skin booster procedures are conducted exclusively in our clinic to ensure the highest standards of safety, sterile protocols, and clinical precision.

Mobile IV Infusions: We bring IV therapy directly to you across Hamilton and the wider Waikato region (travel surcharges may apply outside our standard zone). We also travel to Auckland and Tauranga for group bookings, subject to schedule availability.

Do I need a consultation before booking?

Yes. Your safety and satisfaction are our top priorities. Before any IV infusion or aesthetic procedure, Jess conducts a comprehensive medical history assessment to ensure your chosen treatment is safe, suitable, and tailored to your health goals.

Do you see both male and female clients?

Absolutely! IV Infusions in particular is popular with everyone. Athletes, professionals, and anyone who needs to recover and recharge. All clients are welcome at Ivy.

How do I know which treatment is right for me?

If you're unsure, just get in touch. Jess is happy to chat through your goals and point you in the right direction before you commit to anything.

How do I prepare for my appointment?

Specific preparation instructions will be provided before your appointment. Please ensure you complete your health screening form accurately. Do not stop prescribed medication unless advised to do so by your usual healthcare provider or prescriber.

How long does an IV drip session take?

A standard IV infusion takes approximately 1 - 2.5 hours. During this time, you can relax, read, work, or simply rest in our comfortable lounge chairs.

Where do you provide mobile IV infusion services?

Our primary mobile service area covers Hamilton and the wider Waikato region. Travel surcharges may apply for locations outside our standard coverage zone. We also travel to Auckland and Tauranga for group bookings, subject to schedule availability.

Is IV therapy safe?

IV infusions are generally well tolerated, but no medical procedure is completely risk-free. Your health history and suitability will be reviewed beforehand, and any relevant risks or side effects will be discussed with you before treatment.

How many people can receive IV treatment at the same time?

In-Clinic: Our lounge comfortably accommodates up to four individuals simultaneously, making it ideal for friends, partners, or family members wanting to restore together.

‍Mobile Services: We easily cater to group bookings of any size at your home, workplace, or event space, tailored entirely to your location and schedule.

Do you offer packages or group booking discounts?

Yes, we offer special tier rates for group IV hydration bookings, perfect for corporate wellness days, athletic teams, wedding parties, or weekend retreats:
‍
‍Groups of 3 to 5: Receive 10% off your total infusion booking.
‍
‍Groups of 6 or more: Receive 15% off your total infusion booking.

What aesthetic treatments do you offer at Ivy?

Ivy currently offers anti-wrinkle treatment and Profhilo® skin booster treatment. Suitability and treatment options are discussed during consultation.

Anti-wrinkle treatment is available following individual assessment. Commonly discussed areas include frown lines, forehead lines and crow's feet.

Will anti-wrinkle injections make me look frozen or artificial?

Treatment planning at Ivy focuses on subtle outcomes and preserving natural facial appearances where appropriate.
Individual responses vary, and your expected result will be discussed during consultation.

How long do anti-wrinkle treatments last?

Results typically last between 3 to 4 months, depending on your individual metabolism, muscle activity, and the treated area. Over time, muscle function gradually returns, and treatments can be repeated to maintain smooth skin.

Is there any downtime post procedure?

Most people return to their usual activities after treatment, although temporary redness, swelling, tenderness or bruising can occur. Your aftercare instructions will explain any activity restrictions.

How long does treatment take?

Appointment duration depends on whether you are a new or returning client:

‍New Clients (approx. 30 minutes): Includes an in-depth 15-minute clinical consultation and health assessment, followed by 15 minutes for your targeted treatment.

‍Existing Clients (approx. 20 minutes): A streamlined appointment focusing directly on your treatment and progress review.

Ready to book or have a question?

Get in touch to discuss your options or appointment availability.
Book Here